What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

I had a terrific exam with Debra and found out that I needed major adjustments my Hearing Aids. They work so much better now. Thank you Debra.

Bonnie Rodman, on Google

A very helpful staff greeted me for an appointment to get my mothers hearing aid cleaned! Wonderful results!!! Thank you Carolyn!!!!

Jody Franco, on Google

Debra Gargano is an exceptional, highly experienced and knowledgeable Audiologist. Furthermore, she is wonderful in establishing an easy rapport/working relationship with the patient and spouse/family. I highly recommend Florida Hearing Care!

Adrienne Wolf, on Google

I have been wearing hearing aids for about 15 years so I’ve seen a whole slew of audiologists. I’m in the market for a new hearing aids, and I stumbled upon FLA hearing care centers. I met with Debra and she is fantastic. Very knowledgeable, and practical. and the best...

sonny Marinelli, on Google

The office is very nice, front desk people very helpful & professional. Debra Gargano was wonderful. She made the testing as easy as possible and provided good advice as to my issues. I see her next week to get started. Thank you.

Fran Spagnoli, on Google

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